Mariposa Bicycles - Bicycle Specialties Ltd.

Called one day and spoke to a guy who was very friendly and helpful and the reason why I'm not giving this shop a single star (based on the little amount of experience I've had with them). Called back another day and a woman answered the phone who was the complete opposite. Granted she was direct and to the point that the item was unavailable but there was no need for rudeness/attitude whatever you want to call it. I was friendly and polite the entire time but I did not get the same in return. Her delivery and customer service was a single star performance. Her tone was as though I had annoyed her with my inquiry and just about every time I spoke I could literally hear her exhaling with impatience…like a potential customer calling in was a waste of her time and she couldn't wait to get me off the phone. I'm a very patient and understanding person and that just didn't sit well with me.

I'm sure they're probably a great shop and maybe I just caught her on a bad day but that was enough to ruin it for me.

I recently just got into cycling and fell in love with it. So much so that I started gathering parts for 2 builds for my gf and me. It took me 4 months or so due to the pandemic. Once I got all the parts I went to Mariposa to assist with the builds. The shop is gorgeous. I was greeted by Michael who is super chill and friendly. We spoke about what I wanted to do and I proceeded to bring the boxes of parts/frames in. Michael didn't even flinch. Stated the builds will be ready in less than a week. In the next couple of days Michael would call me and keep me updated on the progress of the builds (I was missing some parts or some components weren't compatible but Michael tracked down the parts and remedied any hiccups no problem). The bikes were ready in less than a week and we are blown away. Expertly built and they ride amazing. I've had my bike less than a week and I've rode 250km. Smooth and fast as hell.
This shop is Amazing! They are friendly and super knowledgeable. They build their own frames and have their own branded kits.
I recently found out via Instagram that Michael is a former pro cyclist and Olympian... so yea go to Mariposa for your cycling needs. You'll be well taken care of.

I’ve been meaning to write a review for some time now. If you have a vintage steel bike in need of some love look no further. Mariposa/ Bicycle Specialties is a family owned shop run by a couple work class cyclists.
I have a bike from the late 80’s that was built up with campagnolo components. The bottom bracket, headset and freewheel all needed work. The shop has both used and NOS components that are typically not easily sourced easily or at least quickly.
Toronto lucky to have a bike shop that can build beautiful custom bikes, do quality work on vintage bikes and is loaded with history. Thanks!!

Quality of work was great. Fairly frustrating that I was quoted a price and the invoice was around 25% more (quoted under $200, the invoice was ~$246). Response I got when I brought this up was, “It’s hard to give accurate quotes.” and “What do you want me to do?”

A fantastic shop that is hidden away, but well worth it! Dee Dee and Pete were amazing and helped me fix a vintage Miyata that I have been having trouble with for a while. I had taken it to 2 other shops who could not find the part/fix it, but they were able to do it on the same day!

They fixed up my bike quickly and were affordable. I look forward to going back, and would highly recommend this shop!