| Category: | Car dealer, Store, |
|---|---|
| Address: | 545 13th Ave, Thunder Bay, ON P7B 7B4, Canada |
| Postal code: | P7B 7B4 |
| Phone: | (807) 345-2552 |
| Website: | http://www.performancekia.ca/ |
| Monday: | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday: | 8:00 AM – 6:00 PM |
| Wednesday: | 8:00 AM – 6:00 PM |
| Thursday: | 8:00 AM – 6:00 PM |
| Friday: | 8:00 AM – 6:00 PM |
| Saturday: | 9:00 AM – 2:00 PM |
| Sunday: | Closed |
The vehicle we purchased is wonderful and exceeding our expectations.
I would give it more stars if each team (sales/finance/service/parts) had communication skills between each other and especially to the customer. If Ontario had the 30-day return policy on new vehicles, I would have returned it based on our experience and the lack communication and mistakes made as a result. I left feeling like we were being taken advantage of.
TLDR: great vehicle, poor communication.
My husband & I bought our first new car back in 2001 Kia (Rio) . We recently just bought our fifth new car a 2020 Kia (Sportage). Over the years the team has been been outstanding in every way! Extraordinary service & reliability is what keeps us coming back! We've also enjoyed a Sedona, Sportage, & Sorento in between. I guess you can tell which our favourite is since we've bought it twice! Thank you for everything! ~*~smiles~*~
Mark Wilen made the process of buying a vehicle easy and enjoyable. He didn't try to oversell me and got me car that fits perfectly with my lifestyle. Would recommend to anyone looking for their future vehicle!