DSG Performance is located in Communaute-Urbaine-de-Montreal of Quebec province. On the street of Rue Fairway and street number is 4615. To communicate or ask something with the place, the Phone number is (866) 609-3741. You can get more information from their website.
Car repair, Store, (Edit)
4615 Rue Fairway, Lachine, QC H8T 1B7, Canada
|Hours (Report Incorrect Data)|
|Monday:||10:00 AM – 6:00 PM|
|Tuesday:||10:00 AM – 6:00 PM|
|Wednesday:||10:00 AM – 6:00 PM|
|Thursday:||10:00 AM – 6:00 PM|
|Friday:||10:00 AM – 6:00 PM|
I ordered a hood a in February, I haven't heard anything from them. I knew it was special order item and it would take some time, but it's ridiculous that I can't even get an update. I've tried multiple times to contact them, several emails, and I stayed on the website chat for more than 30 minutes and nothing.
Edit: They have reached out, and offered me a discount on shipping of the hood that I ordered. I do much appreciate that. However, I still find it a tad unfortunate that the only update I received during my 6+ month wait, I had to reach out multiple times to even get. I was given the answer that the main person in charge was on his honeymoon. And I respect that, though I had reached out sometime prior and never received anything back. At the moment it does appear they are doing what they can to make it a better experience for me, so thank you!
Edit: It is now December and I still have not received the hood I spent nearly 2k on. They messaged me last on November 4th, and all they say when I ask how long is "Soon." Never a definite answer. I messaged them again on November 18th to yet again ask and I've heard nothing since.
Edit: The hood finally arrived undamaged on March 12. DSG did end up holding up their end of the bargain. The even waved shipping completely in the end. Now that I know my wait wasn't for nothing I can, in good faith, recommend them. They dealt with a lot of back and forth from me. And I want to Give Sean thanks for dealing with me throughout this process.
Oringally gave DSG a bad review because of communication issues. They responded by saying that they’ve expanded faster than expected which I can see now is true. Instead of just ignoring my compliants they’ve done everything they can to make it right by me and now every time I have a question I get a immediate response. As a business owner I really appreciate this thank you.
Jason at DSG performance was super helpful and replied to emails within a few hours. He worked to get me a cheaper price than other locations. I ordered a C-West front bumper that they had in stock. Took about two weeks to get to me from across the country and the product was as described. Definitely recommend.
Easy to deal with people, fair and honest. Would recommend. Thanks guys
Excellent service and amazing selection of genuine aftermarket parts. Dsg performance always takes care of me promptly and professionally, would highly recommend you check them out