Lunetterie New Look - Le Plateau

• Samlp Leclp on Google
  
  
  (October 25, 2018, 10:36 pm)

  Went there for eye exam for my wife 10/25/18. Honestly, after I was reading all the reviews here previously, I was a bit concerned about their service. But I was surprise how She had a good service overall. From the start to the optometrist, I would recommend this place based on what service we got. We just did not purchase any eyeglasses here cause they seem a bit more expensive than elsewhere. But they have a deal 2 for 1 for those interested on certain brand.

• Louis-Jean Faucher on Google
  
  
  (December 11, 2017, 8:50 pm)

  I can relate to what a lot of reviews mention, that this branch gets very busy and it can be hard to get attention & service, but once you do get the attention of a representative, the service you get is excellent.
  
  I acquired two pairs of prescription eyewear at once (shades & regular glasses). I opted for one of the optional treatment on the regular glasses that filters blue light. After receiving and wearing my glasses for a few weeks, I noticed an unpleasant yellow tinge to the lenses, and people also started asking me if they were transition. I went to the store and told them I wasn't happy with the lense treatment, and that no one mentioned it would have a yellow tinge.
  
  Despite being over the "30 day satisfaction guarantee" period, the representative agreed to replace my lenses at no cost, and to apply a different (newer) treatment without the yellow tinge. They ordered the new lenses immediately, and I got a phone call the next week inviting me to come in and get them. I don't know if that was covered under the "90 adaptation period" but regardless, I got great service, great product, and excellent care.

• Dea Ach on Google
  
  
  (November 24, 2017, 6:57 pm)

  Always received good service from Newlook.
  The lady optician with blond hair, have a good attitude with customers with professionalism and she is very nice, always take time to explain and gave good advice. Never had any problems; all my family are Newlook customers.
  Thank you for your professionalism and friendly approach of your employees!

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Lunetterie New Look - Le Plateau - Gatineau - (819) 420-0988

Lunetterie New Look - Le Plateau Gatineau postal code J9A 0N4. See 3 social pages including Facebook and Google, Hours and more for this business. Review on Cybo.

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