Rogers

Went to the Rogers at Conestoga mall first to add a line to our business account and get a new phone... this did not go well and they were not very knowledgeable.
Bridgeport location was recommended to me, and I am so happy I went there instead. They were so knowledgable with the business account and made setting everything up so easy! I will definitely be going back here for both business and personal phone needs!

Trevor is AMAZING. Helped us with initial set up for internet and cable. He even called for us to save us the hassle. He was apologetic for anything that took some times and Secured a better deal for us too. I would say you should always ask for Trevor if at this store!

Visited the store today to return a cable box and get an additional one for a new TV. Trevor provided all the information I needed and set me up with a new Nextbox. He answered all my questions and was very kind. This is the best service I have had from Rogers in over 40 years of being a customer.
Thank you Trevor.

Visited this store on several occasions and experienced exemplary customer service. Edward was patient while I shopped for a new phone and explained the features of a few different iPhones which I had requested. Edward was pleasant and attentive while answering my questions. I left the store to ponder the options presented. When I returned to the store there were a few people ahead of me. Both Edward and Trevor greeted me while they finished with their clients. I particularly noticed how much time Trevor spent with an elderly client. Trevor was pleasant, patient and very understanding to the health concerns of his client even taking extra time assisting this gentleman safely from the store.
These two gentlemen are beyond helpful and many clients commented while we waited our turn. I have worked in customer service for many years, I was so impressed by the knowledge level of these two representatives and their focus and attention to superlative customer service. It was my pleasure to deal with Edward and to observe Trevor deliver wonderful service.

Went into the store today to get information about selecting a new cable package. Edward was more than helpful in explaining the alternative that worked best for our needs. He also gave me detailed instructions for getting to the right person at the call centre and what to ask for when making these changes to our account. A totally positive experience. Thanks, Edward!