Factory Direct

• Ivan W. on Google
  
  
  (February 15, 2019, 12:24 pm)

  A place that sells refurbished, returned, and new products (buys from liquidations). Sometimes if you say buy a iPad/phone/etc kind of case you can see the return labels of the retail store that it came from, listing reason of return and even the customers name. But hey! if it's still good, why waste it right?
  
  Good deals for sure! Just remember, you get what you pay for, so don't expect a $10 weight scale, yoga mat, or even an electronic device to last as long as a $100 one that you can get somewhere else. They only have an exchange policy/warranty, there are no refunds, just an fyi!
  
  Kudos to the sales employee that works at the back, never got his name, will update once I see him again, but he's white and has glasses, has a lanyard lol. Just wanted to say thanks for his help! Very knowledgeable about the products there and is very truthful about the products they sell and his true opinion! Totally helped me with a Micro SD card under a 1 year warranty. He knew why the product was malfunctioning and knew right away what I was talking about and had no problem exchange it for a new one for me! Thanks again, another reason that I return to this location!

• Alex Cobalt on Google
  
  
  (February 7, 2019, 2:31 am)

  The staff aren't that great. The products can be good, some of the gimmicky looking stuff is the quality you'd expect (junk) though. They do have some great deals though on good name brand products. Do your research on what you're buying, especially if it's something like a tv, phone, or expensive electronic device! Some of the Refurbished electronics are 5 or 8 years old already, so make sure you check the production year (usually a sticker on the device) or expect a shortened life. There's often reviews on Amazon etc that will give you an idea of the kind of quality the item is. Some of the deals are incredible if you know what you're getting!

• Lady Pimpington on Google
  
  
  (January 24, 2019, 9:35 pm)

  Neat marchandise in this store. Reminds me of that store Kitchener had awhile back named XS Cargo :-)

• Nikkol Urban on Google
  
  
  (December 28, 2018, 5:45 am)

  Love how organized it is and the fact they're always changing their products. Fair Prices!!

BBB Business Profile | Factory Direct | Reviews and Complaints

Factory Direct has received 1.33 out of 5 stars based on 8 Customer Reviews and a BBB Rating of F. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business ...

BBB Business Profile | Factory Direct

Factory Direct has received 1.33 out of 5 stars based on 8 Customer Reviews and a BBB Rating of F. Comprised of 67% BBB Rating and 33% Customer Review Rating. The BBB Customer Review Rating ...

Factory Direct - Kitchener, ON - 1138 Victoria St N | Canpages

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