KW Telescope

My wife and I are both novices and after talking with both Brian and Shannon purchased a Celestron. Have gone back a few times and got lenses and filters. They both talked us through what we may want to do. GREAT CUSTOMER SERVICE. They are worth the trip from out of town.

This is one of those rare local stores full of well-informed experts who are passionate about what they sell. They are eager to go above and beyond to make sure you leave with what you need most. Often I'm not even sure what I'm looking for, so I'll just describe what I want to accomplish, and they take it from there.
For example, in my last interaction, I first asked for a specific eyepiece based on magazine reviews. They said they'd be happy to get that, but asked why I wanted that specific eyepiece. When I described that I wanted high magnification with good eye relief and a wide field of view, they said that while my choice was good, there was a similarly powerful eyepiece, but with a wider FOV, and as a bonus was cheaper and a Canadian brand. I took their advice, and sure enough, the results were spectacular, and the increased FOV was exactly what I wanted. AND I saved $100! That's what putting the customer first looks like.
I've been going here whenever I have needed something for my telescope and I would never consider shopping elsewhere.

I had a wonderful sales experience from Shannon. She was so thorough and knowledgeable and helped me make the best purchasing decision for my new stargazing hobby...while I did intend to purchase the product from KW - I am on a limited income and so I take time to search for sales, etc. and even though KW had the product listed for a fair price (it was certainly not the highest) I still was able to find one on sale at another store. But I wanted to give them my business so I was happy to purchase the Tripod from them. Thanks for the good service Shannon!

Great place for all your astronomy needs. Staff are friendly and eager to help you find what best fits your needs and budget. Highly recommended. The drive from Toronto isn't enough to deter me from making this my go-to astronomy store.

Loved it! The staff were knowledgeable and friendly. I went in knowing what I wanted but needed an idea of the size and weight. They were happy to help, and happy to give this amateur stargazer pointers for good locations. They were not only a great representation of their business but for the stargazing community.