Customer Ratings and Reviews
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Cindy Scanlon on Google
(December 8, 2018, 5:25 pm)After an initial rating of 1 star, I have changed my response to a 4 star. To make a very long story short, Fiona did a lot of work on her end speaking to her lead and regional managers etc to resolve our problem. It took many hours over several days but in the end Fiona came through even working on her day off to fix the problem.
The reason I did not give 5 stars is not a reflection of Fiona but rather of Fido itself with its extremely rigid and complicated policies. The company itself makes what should be a relatively simple process very difficult. -
Cara Sun on Google
(September 26, 2018, 2:14 pm)Great services and knowledgeable staff. The rep Fiona was very helpful and patient. I would definitely recommend this place to my family and friends.
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Uzzi Sultoni on Google
(August 15, 2018, 2:42 pm)Not the best place to receive service. Outrageous policies, and inaccurate answers. Not helpful when it comes to orders made over the phone.
You’re better off dealing with customer service over the phone if you would be making changes to your account or picking up a modem.
I would not recommend. Call them ahead of time to check for their inventory. -
SIYU LIU on Google
(August 13, 2018, 2:29 pm)I would like to strongly recommend this location to everybody. All employees received proper training and provided great customer service, especially Fiona Hao. She knows how to treat customers. I feel I'm fully respected.
Photos of Fido
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Questions & Answers
What is the phone number for Fido?
The phone number for Fido is (416) 609-3436.
Where is Fido located?
Fido is located at 3850 Sheppard Ave E Unit 75, Scarborough, ON M1T 3L4, Canada
What is the internet address for Fido?
The website (URL) for Fido is: http://www.fido.ca/consumer/storelocator?store=344780462&utm_source=G&utm_medium=lpm&utm_campaig
What days are Fido open?
Fido is open:
Monday:10:00 AM – 9:00 PM
Tuesday:10:00 AM – 9:00 PM
Wednesday:10:00 AM – 9:00 PM
Thursday:10:00 AM – 9:00 PM
Friday:10:00 AM – 9:00 PM
Saturday:9:30 AM – 6:00 PM
Sunday:12:00 – 5:00 PM
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