Motion (formerly Motion Specialties) - No Retail Showroom

Today the technician Eddie came to my home to repair 3 different devices. I was so very please as his expertise , kindness and eagerness to get the job done perfectly. He went to great lengths to make sure while we wait for parts I am still able to use my equipment, this gives me great peace of mind. Thank you Eddie and Motion ! Be safe. God bless.

I would like to give a huge thank you to my technician Eddie for his

incredible customer service and fabulous personality ! Eddie's attention

to detail and passion for perfection made the service call seamless and

successful.

I just had Eddie come out to do some maintenance on my Q6 Edge. My batteries needed replacing as did my arm pads. My main area of concern was my right front castor. I thought it would be a relatively easy fix until Eddie got in there and told me just how bad things were all due to a lack of preventative maintenance on my part owing to the fact that I'm almost positive ODSP doesn't cover that type of thing.

Thankfully Eddie had a spare arm in his van! Literally saved me from a very dangerous situation. I can tell you this, for as long as I'm living in this area, I will be dealing with Eddie whenever I need anything. I'm willing to work around his schedule as needed to make that happen. He is an absolute lifesaver!

My wife Randi has a Quantum Edge power wheelchair with lift & tilt. A bolt came off the back rest and it caused the back to loosen rendering it very unsafe. She was quite panicked and faced the prospect of not being able to use it. She called for a technician and was told there would be one available the next day. Then she got a call back to tell her that Eddie was available this afternoon. He has been here a couple of times in the past. He got to work quickly, repaired the back and did some other maintenance on the chair to make sure it was working safely. He would not leave until he was sure that Randi was comfortably seated as he adjusted it for her. Eddie gives excellent, friendly and highly competent service. He and customer service went above & beyond today.

Eddie is the best technician at Motion Specialties that I've experienced in my 15+ years of experience with them. He was so courteous, very responsive, and knowledgeable. Eddie should be a manager!