Dr. Cory McKiel Optometrist

Excellent guest experience very knowledgeable extremely professional. One of the best optometrist in Thunder Bay the team is impeccable with their knowledge and service to their customers.

You won't find an optometrist with friendlier staff. There was no excessive pressure to buy their glasses, which is a big plus. Just note, in the winter they ask you to remove your shoes or put a cover underneath them, and the covers didn't fit my size 12 shoes.

I was reminded to leave a review of my experience 2 years ago with Dr. McKiel when his staff called to book a follow up appointment. I went to see him after my optometrist retired. The tech who did my vision test was very nice. At the end of the appointment Dr. McKiel came in to the room and scoffed "somebody gave you glasses?!", hastily wrote me a prescription, and then left the room. That was that.

I am aware that my vision is not that bad. My optometrist told me most people will my vision would not proceed to get glasses, but I was having trouble seeing driving at night. He would have known that had he asked me any questions, or asked me if I had any questions, but there was zero exchange and no time for that. I guess since my vision was deemed unglasses worthy to him I do not deserve the time of day.

On the way out the reception staff said "isn't this so much nicer than where you used to go?". Actually, no it is not, not at all. My last optometrist actually took the time to counsel, where Dr. McKiel did not.

My first visit to this organization would ever be a memorable day for me. As I walked into the reception area, a staff walked towards me with a big smile and asked me to hand in my winter jacket to hang it. I felt like a king as I was treated like one. Not only that, the high level of professionalism of the staff and Dr. McKiel is incredible. Dr. McKiel saved my sight. He arranged an emergency call for me the same day of my first appointment with him to see a specialist. On a good day, it would take me weeks to have such an appointment with a specialist. I strongly recommend the services of Dr. McKiel to whoever needs eye examination and care. Thank you Dr. McKiel and staff.

My first experience with Dr. McKiel's office was quite enjoyable. The staff were so knowledgeable and easy to talk to; they're simply good people. They have a great selection of glasses to choose from and are very helpful when you're not sure what looks good on you. Dr. McKiel was very personable and took the time to answer my questions. He was quick to send me to an ophthalmologist for what turned out to be a relatively minor issue that, if left unattended, could have turned serious. My previous eye doctor was not as diligent despite the signs. After all, getting great service is what is expected, but getting great eye care is what matters most! Thank you again Dr. McKiel and staff. (PS, my new glasses look great and fit perfectly. I can't even tell that I'm wearing them!)