Arctic Hot Tubs Vaughan

We had our Arctic swim spa delivered last week. NATHAN who works at the Vaughan location has been nothing but AMAZING. So helpful & knowledgeable. He answered all of my questions promptly. The spa boy is a fantastic feature. You can check all your levels, turn on your jets and light features right from your phone. Since we can’t travel at this time we decided to purchase an Arctic swim spa. We will be vacationing in our own backyard oasis.

We have had excellent service throughout our dealings with Arctic Spa. Our salesperson Nathan has repeatedly been helpful, knowledgeable, understanding and very responsive whenever we have reached out with a question(s). The only negative was the long wait time from ordering to delivery — that was as a result of the crazy pandemic year!
The delivery in early April was smooth and the team on site again very helpful.
We are extremely pleased with our Timberwolf Signature hot tub!

We had an Arctic Ocean swim spa installed 3 yrs ago and I should have written this review then. From sales, to the installation and service, team at Arctic Spa is great. They are super friendly and even today when I call, I get the same experience. Thanks to Rick - the sales guy who till date is not tired of answering all my questions with no sweat. We are so happy that we made the decision to go with Arctic spa, I would highly recommend this to anyone. Money well spent.

If their was an option of 10 stars that would be my option. The best thing I did was walk into Arctic Spa in Vaughan. Nathan and Rick. Amazing sales reps. Their always helping out answering questions and I never need to worry about waiting for a response because they answer in a blink of an eye. The best hot tub ever. The Summit XL is one of a kind. Thank god I didn’t buy from jacuzzi in Vaughan it would of been a HUGE mistake 🙂. This Canadian hot tub is what I would advertise to anyone wanting one. Thank you guys for the best service anyone can ask for you guys been great from the start and feel good to have a team that you can rely on anytime and have your back. Cheers 🍻

I recently had an Arctic Spa Ocean swim spa installed in my backyard. From sales to the installation and service, the people at Arctic Spas are top notch, super friendly and there to help with whatever questions that I’ve had. The guys who installed the pool are independent contractors who install many brands of hot tubs and swim spas. One of the guys asked me what made me select Arctic Spas. I told him that my sister has had an Arctic Spa at her home for eight years and she’s had nothing to say but great things about the product and the Arctic Spa people. The installer said: “you know, you’ve just purchased the Rolls Royce of spas”. He explained how the construction of the Arctic spas are far superior to any other brand and they’re made for the long term and have especially great insulation for severe winter conditions.” It’s great to hear that I’ve selected the best there is. Thanks to Rick, the sales and service staff for making this such an enjoyable purchase.