Roof Pro Plus

After looking over Roofing companies online, I settled with trying Roof Pro Plus, I initially called them and was asked to forward the images of the work I needed done (the chimney caps blew off, which needed fixing). I was called back by Kelly he gave me an estimate and then informed me he'd see me next week due to very busy scheduling. I made sure to e-mail afterwards, and finally got that call. Kelly said he'd come Monday between 1-3pm, he arrived early, he was friendly, polite and cordial, and set to the task very quickly and efficiently. He fixed the chimney caps, gave the roof a look over to ensure no other work was needed. I'd definitely recommend him, thank you Roof Pro Plus.

I had an amazing experience with Dean. Such a lovely, dedicated, caring man who loves his job and people. We built a relationship which will last. I am really happy with the work and their service.

Had a gutter system installed by Chad. Bottom line he was fantastic. Work was done on time and within budget. I called for him to make one small adjustment after the work was done. No problem, was done quickly with no hassle what so ever.

Roof Pro plus gets a 5 for the roofing and a 1 for insulating my attic.
More than a year ago, the roof started leaking. I phoned around, and Roof Pro Plus was the only company who would send someone out immediately. Dean (I think that was his name) came and gave me a quote on a Saturday. He came back next day and put three tubes of caulking on my severely worn out shingles to hold me over until the actual repair.
He then offered to add some insulation to the attic. Good plan, because I only had at best 6 inches of pink fiberglass up there. The price for the shingles and the insulation was only slightly more than a previous quote I had been given just for shingles (I had gotten another quote some months earlier, because I knew it was time for new shingles. Then I procrastinated until it became an emergency!)
On the scheduled day, I went to work and came home to a completed job. They cleaned up nicely. If not for the new shingles and the bin, you couldn't tell they had been.
But the insulation was not so good. I opened the hatch to the attic to have a look. In places the insulation was too deep (24"), and in places it was no deeper than it had been (6"). Also, the contract included building up the edges of the hatch to accommodate the additional depth of blown-in insulation. It hadn't been done, and I got quite a shower of insulation the first time I opened the hatch.
I discussed this with Dean. I held back about 7% of the contract amount until the insulation was spread more evenly and the hatch was built up.
He said someone would come by soon and finish the job.
I never heard from them again.
Roofing: 5 stars
Insulation and follow-up: 1 star