Ultimate Laser Tag

So much fun for the whole family & not to mention great excercise!!!

Excellent place, great customer service. Employees were very polite and professional. Had a great time with my brothers, I would reccomend it to anyone! Great for PD days!

The virtual games are terrible - they are poorly setup, had us hitting the wall with the bat because there isn't enough room to swing. The simulators are really slow and broke down on us several times, we just had to stop.

There was a promotion on so the laser tag seemed like a great deal. It would have been except that the equipment didn't work properly for a few people in our group - the gun didn't function at all for one, the other wouldn't stop going off even without hitting the trigger. We ended up missing half the game by the time we noticed, switched gear for a few people and missed a good chunk. The scores were also not registering for most of us after the game, and for those that were you could tell there was an issue with another person's gear.

We were told that 'it happens' and that was that. We wanted to play again, with functional equipment, but were told it was full price. No problems paying full price if we had received properly working gear in the first place - we were extremely disappointed and we trekked out to spend our evening there only for it to be broken. After some coaxing we were told that he would extend the promotional pricing for another game...what should have happened was the game should have been stopped when we reported the issues, let the people with the issues grab working vests and guns, start over, and this would be a much better review. We shouldn't have to 'negotiate' for 15 minutes after something we paid for not working, only to pay again...

We tried to be smart about the second round and looked at the scores of the last group. We then grabbed the vests/guns that we knew were working. We went in again and it was a blast! Will adjust this rating if appropriate next time we attend.

Excellent venue! It has a new owner, who is super welcoming, accommodating and helpful, ensuring that everyone is comfortable and is having fun. He allowed us to play a couple of free games and adjusted the level of the music so that the younger kids don't get frightened. Will definitely come back again!