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Factory Direct

(4 Reviews)
1651 Merivale Rd, Nepean, ON K2G 3K2, Canada

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Contacts

DETAILS: Electronics store, Home goods store, Store,
Address: 1651 Merivale Rd, Nepean, ON K2G 3K2, Canada
Postal code: K2G 3K2
Phone: (613) 688-0616
Website: http://www.factorydirect.ca/
Opening hours (Edit)
Monday:10:00 AM – 8:00 PM
Tuesday:10:00 AM – 8:00 PM
Wednesday:10:00 AM – 8:00 PM
Thursday:10:00 AM – 8:00 PM
Friday:10:00 AM – 9:00 PM
Saturday:10:00 AM – 6:00 PM
Sunday:11:00 AM – 5:00 PM

Customer Ratings and Reviews

  • Natalie Cousineau on Google

    (June 23, 2019, 9:59 pm)

    By far, the best Factory Direct in the entire city. I say this solely based on their optimal customer service. I had an air conditioner that gave out on me shortly after purchasing it. I also threw out the receipt (since it was originally working when I bought it). Jake is the employee who was working with me. Not only did he go above and beyond to make sure I ended up having a fully functioning air conditioner, regardless of the inconvenience, he made me and my family feel appreciated and valued as customers. I cannot thank him enough for his excellent customer service. My family and I truly appreciate this. It is so nice to walk into a store and not feel like I’ve inconvenienced them, and feel so welcomed. I cannot stress enough how pleasant he was to work with. Thank you again Jake at Factory Direct (Merivale)!

  • Jessica Fletcher on Google

    (June 23, 2019, 2:35 am)

    Tidy and clean. Staff are helpful and polite.

  • Hank Hill on Google

    (June 20, 2019, 11:05 pm)

    Been into this place two times now and the staff is very helpful. Was helped by a guy named Jake to pick out a speaker. Super helpful and surprisingly knowledgeable.Speaker was a real good quality Sony speaker that was still in box but was just old product that was being liquidated. Some brands are not the stuff I would go for and can be super cheap for good reason but all the products seem to be in good working order. Can definitely find a few gems in this place.

  • Martin Snyder on Google

    (June 18, 2019, 7:40 am)

    Sales person who was assisting me finished his shift and left. He did not inform which staff member would continue to resolve my problem. Not impressed!

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Photos of Factory Direct

Questions & Answers

What is the phone number for Factory Direct?

The phone number for Factory Direct is (613) 688-0616.


Where is Factory Direct located?

Factory Direct is located at 1651 Merivale Rd, Nepean, ON K2G 3K2, Canada


What is the internet address for Factory Direct?

The website (URL) for Factory Direct is: http://www.factorydirect.ca/


What days are Factory Direct open?

Factory Direct is open:
Monday:10:00 AM – 8:00 PM
Tuesday:10:00 AM – 8:00 PM
Wednesday:10:00 AM – 8:00 PM
Thursday:10:00 AM – 8:00 PM
Friday:10:00 AM – 9:00 PM
Saturday:10:00 AM – 6:00 PM
Sunday:11:00 AM – 5:00 PM

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