Budget Car & Truck Rental

Thank you fraaje for the car u r the best thank you so much

Had reserved a 16' truck a few weeks before moving day with Chad. Truck was onsite and available the day/time of scheduled pick up. Chad was courteous, friendly, and professional in facilitating a quick, inexpensive, and stress-free rental process. Chad will be the first call for my next rental.

Good pricing and excellent service. Highly recommended if you are in Ottawa and look to rent a car or truck.

Let me preface this by saying that I have had a not great time at this location before.

The customer service I recieved this time was much different. I went in to pick up my rental and was greeted immediately. There was a bit of an issue with previous people not returning their cars on time so all that was left was a van. I was offered to take that so that I didn't have to wait. Unfortunately that wasn't going to work for what I needed it for.

Chad was very helpful and accommodating. He was on the phones to other locations trying to find something as a substitute. He went all the way to the Kanata location in order to get a car in the size I needed.

I'm thankful for his help and definitely will use this location in the future.