Customer Ratings and Reviews
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Kim Laitila on Google
(April 24, 2019, 10:54 am)They are now have Zignature dog food.... recommend this food for anyone who has a dog with allergies
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Natasha Alderdice on Google
(March 17, 2019, 3:12 pm)Great service and selection.
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christine scott on Google
(February 10, 2019, 1:36 pm)Great place to get our cat supplies and they have a large selection of brands as well
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Matt H on Google
(December 27, 2018, 11:27 pm)Friendly and knowledgeable staff. Try the Turkey duck salmon performatrin wet cat food.
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Batool K on Google
(December 18, 2018, 11:02 pm)I stopped in here today for the first time after walking by it daily for years on my way to Starbucks. I was greeted by two wonderful ladies & a sleepy little dog. I was really happy with my entire experience ce here and will absolutely by making more visits here.
Here are some pros:
- Pets are allowed inside
- Good selection of products
- Offer products at different price points
- Very big and clean dog washing station in the back of the store
- Very clean
- Fully stocked & well organized
- Staff are friendly, knowledgeable & professional
- Good selection of dog treats
- Except pet food donations
For me the best part of my experience was the customer service I received. As a new pet owner I had many questions that were all answered by the friendly staff. I was shown multiple products at different price points and never felt like I was being rushed. I have found in the past that store associates are not always willing (for whatever reason) to commit time to answering questions at length or helping find and retrieve products. When I asked about the ingredients in a specific product the associate actually read them out to me without me having to ask her. As someone with a slight visual impairment it is impossible for me to read small print so I appreciated this very small and meaningless act more than she would know.
Highly recommend.
Photos of Pet Valu
Photo by Jason O'Brien (Show full size) 
Photo by Jason O'Brien (Show full size) 
Photo by Charles Richey (Show full size) 
Photo by steve maxpower (Show full size)
Questions & Answers
What is the phone number for Pet Valu?
The phone number for Pet Valu is (519) 681-9216.
Where is Pet Valu located?
Pet Valu is located at 631 Commissioners Rd E, London, ON N6C 2V1, Canada
What days are Pet Valu open?
Pet Valu is open:
Monday:9:00 AM – 9:00 PM
Tuesday:9:00 AM – 9:00 PM
Wednesday:9:00 AM – 9:00 PM
Thursday:9:00 AM – 9:00 PM
Friday:9:00 AM – 9:00 PM
Saturday:9:00 AM – 9:00 PM
Sunday:10:00 AM – 6:00 PM
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