Bourbon St Grill

DETAILS:	Restaurant,
Address:	999 Upper Wentworth St f111, Hamilton, ON L9A 4X5, Canada
Postal code:	L9A 4X5
Phone:	(905) 389-3910
Website:	https://www.irg168.com/bourbon.html

effazin on Google

(May 1, 2019, 3:41 pm)
LOVE the food, but as others have noted, the customer service is pretty bad. The woman dishing up the food does not listen well. I order a Combo #2 with noodles and her response is ALWAYS "Rice or noodles?" She always sounds incredibly impatient when asking for my choices, as if I am delaying her unnecessarily, even when I am the only person at the counter, and makes me repeat them several times, yet she has no problem stopping in the middle of preparing my order to hold a conversation with her co-workers--as it is not in English, I'm not sure what it is about. I guess it could be something about the logistics of keeping the place operating smoothly, but as it happens nearly every time, and I'm beginning to wonder if they are snarking about the customers--and then turn back to me to ask still one more time which options I wanted, in a tone of voice that indicates I am inconveniencing her. In general, the attitude they give off is that as a customer I am an annoyance. Not taking credit cards is a bit of a nuisance too, and the person at the cash seems to take it as a personal insult when I decline the upsell to include a drink. Who knows, maybe I AM particularly annoying as a customer, but they seem to speak to everyone the same way, so I don't think they've just taken a dislike to me.

Write a Review

The phone number for Bourbon St Grill is (905) 389-3910.

Bourbon St Grill is located at 999 Upper Wentworth St f111, Hamilton, ON L9A 4X5, Canada

The website (URL) for Bourbon St Grill is: https://www.irg168.com/bourbon.html

Subway

Contacts