A&W Canada

This store is clean. Staff is friendly and quick to fill your order. Food is hot and made to order.

While I find that this particular outlet of A&W is quite good, I have issues with the chain in general.

1. One size of drinks and fries. Forces you to spend a lot more money on multiple items.

2. No ice for the drinks. The next time one of your staff tell me condescendingly that "our drinks are pre-chilled", it will not end well. EVERYBODY'S drinks are pre-chilled. But OTHER places' drinks STAY that way!

3. Open paper pockets for the burgers. First of all, the burger gets chokingly dry by the time you are done your fries, and you can't purchase a big enough drink to wash it down. Secondly, it is dangerous to have the multiple burgers open in a bag and cross-contaminating each other with condiments, beef juices etc. What if someone has an allergy to something on one of the burgers?

4. Paper straws. Plastic straws are one of the most recyclable items on the planet. I recycle mine. I pay taxes to hire companies to recycle them. Instead of forcing me to deal with a straw that disintegrates before my drink is done, how about we figure out which companies, that were hired AND PAID to recycle our plastics, are dumping them in the Pacific Ocean, and get them to deal with it, like we paid them to!

5. Pricing has gone through the roof. While I like the taste of their burgers, their prices are way out of line with the norm. Especially with the small size of the fires and drinks, that are prices the same a larger sized of fries and drinks from other chains.

Having said all that, the Dunnville location is one if their better ones for sure. The food is usually nice and fresh, and their staff is quite friendly and cheerful.

Good burgers for a fast food chain. Liked the onion rings as well.
If I need a quick bite I would come back again.
Everything was fresh and tasteful. The service was still quick and polite.

The staff were very on top of things, and sincerely apologized for the wait (was in drive-thru for 11 minutes due to the person in the vehicle in front of us giving the staff a hard time). Very polite staff and clean appearance of building from the exterior. Food was made accurately. Interior has a somewhat interesting feeling in the atmosphere, almost partially suffocating if you stand in there for too long, but was still clean and welcoming.

Love A and W. Wasn't crazy about the fact the Dunnville cashier wouldn't honour the 2 for 1 veggie burger deal. What's up with that? The (1) veggie burger that I did buy was excellent. I'd buy again. Yummy fries, ...shouldn't have had the Coke, too old for that sh**.(I miss it sooo much)