DETAILS: | Home goods store, Store, |
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Address: | 183 Kenmount Rd #1808, St. John's, NL A1B 3P9, Canada |
Postal code: | A1B 3P9 |
Phone: | (709) 364-4114 |
Website: | http://www.publicelectric.ca/ |
Opening hours (Edit) | |
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Monday: | 8:00 AM – 5:00 PM |
Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
They ordered the part for me, showed up on time and replaced it quickly. The technician was courteous, professional, and made paying extremely easy. Would recommend to a friend. Thanks!
After having an issue with my scheduled appointment this morning, I wrote a review here to explain my dissatisfaction with the company. They promptly called back to send over a repair person as soon as possible. The problem was diagnosed and the part was ordered. I appreciate you rectifying the issue as quickly as possible and proving that your customer service is priority.
Eastern Appliance tech arrived to service our 2 year old front loading washing machine. After a brief attempt to start and no attempt to look within, he quoted $1876.00 to repair the $800.00 machine. Basically he wrote the machine off and charged us $90.00 than walked away. After the techs short visit and 2 weeks without the washer we proceeded to remove the machine for replacement. With nothing to loose a decision was made to open up and look within. Upon opening up a broken belt was found. $42.00 and a couple of hours later the washer was repaired. Half the price of the wasted service call! I have a write off email and fully functional washer to support my one star too many rating.
I received a full refund and apology. Marked up as a lesson learned.
The phone number for Eastern Appliance Repair/ Public Electric & Appliance Repair Ltd is (709) 364-4114.
Eastern Appliance Repair/ Public Electric & Appliance Repair Ltd is located at 183 Kenmount Rd #1808, St. John's, NL A1B 3P9, Canada
The website (URL) for Eastern Appliance Repair/ Public Electric & Appliance Repair Ltd is: http://www.publicelectric.ca/
Eastern Appliance Repair/ Public Electric & Appliance Repair Ltd is open:
Monday:8:00 AM – 5:00 PM
Tuesday:8:00 AM – 5:00 PM
Wednesday:8:00 AM – 5:00 PM
Thursday:8:00 AM – 5:00 PM
Friday:8:00 AM – 5:00 PM
Saturday:Closed
Sunday:Closed