Higher Standards Appliance Repair

This place is a god send!!!! And so are Carrie & Nicole!! They were wonderful. I had an issue with my washer in my townhouse and was very irate about it because it was brand new and I needed to wash, but they calmed me down and were so incredibly sweet and took my situation very seriously. They had someone out immediately to help. Was washing by the afternoon!! Thank you Carrie, Nicole and Higher Standards :)

Contacted Samsung customer service for warranty work on a 2 month "new" refrigerator. Higher Standard Appliance Repair was the business Samsung contacted. I was a little leery at first, based on previous customer reviews. I was contacted the next day by Nick, who was courteous and understood the problem associated with the refrigerator. I gave him the part number for the faulty piece, where he stated he would bring the replacement. I was again contacted later the same day their scheduling and advised specific repair dates and times, which turned out to be the following day. Sure enough, Nick arrived, parts in hand, and 15 minutes early. ???? New parts were the freezer drawer slide rails, which were installed in less than 5 minutes, good as new. Great warranty service!!! Thank you!!!

I had great service with them. Bobby was my tech. He fixed the infra-red broiler on my pro-style range and did it for half the price of the previous service call. He even helped me track down a smoking issue that was annoying. They will be my go-to service going forward, and at the rate I break s**t, that’s going to be a lot.

The service technician, Scott, was very professional. Had the correct LG replacement part and had my ice maker repaired in less than 20 minutes.
I am Very pleased with this company.

Higher Standards was exactly what I experienced. After getting the run around from another company. I contacted Higher Standards. Not only were they able to set me up with an appointment the same day. The service tech arrived 20 minutes early, even though I was given a 3 hour window. THAT NEVER HAPPENS. When he arrived he was friendly and knowledgeable and he was in and out and my dryer was back working like new. I would recommend them every time. I'm extremely thankful for the service i was provided.