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British columbia ยป Nanaimo

VI Tree Service

(5 Reviews)
1495 Wilson Rd, Nanaimo, BC V9R 6R3, Canada

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Contacts

DETAILS: Point of interest, Establishment,
Address: 1495 Wilson Rd, Nanaimo, BC V9R 6R3, Canada
Postal code: V9R 6R3
Phone: (844) 884-8733
Website: https://vitree.ca/
Opening hours (Edit)
Monday:Open 24 hours
Tuesday:Open 24 hours
Wednesday:Open 24 hours
Thursday:Open 24 hours
Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours

Customer Ratings and Reviews

  • andrew swain on Google

    (May 4, 2022, 4:49 am)

    Most professional tree service in the business! Great place to work! Management is Amazing!
    They treat you like family!

  • Victoria Trautman on Google

    (April 23, 2022, 6:35 pm)

    We had VITree top two large fur trees surrounding our deck. The team was professional and very responsive to our concerns to the specific length of tree we wanted removed. Highly recommend them and will use them again in the future.

  • Victoria Kelsey on Google

    (October 18, 2021, 9:56 pm)

    These guys are awesome! They are very careful and take all the right precautions.
    Very friendly and open to conversation. Willing fountain of knowledge about trees.
    I just met Conrad and Jay on a difficult tree removal on neighbouring property. Every step was executed perfectly.
    Thank you!

    Victoria k.

  • Penny Ihaksi on Google

    (February 12, 2021, 10:38 pm)

    After a BIG windstorm blew through our neighbourhood, we were in need of tree help. One trunk of the tree landed on our house & when it came down, it exposed the rot inside the 2 remaining trunks. VI Tree Services brought in their crane lift & safely removed all 3 HUGE trunks. Job well done!

  • Rick Hyne on Google

    (March 8, 2019, 6:27 pm)

    Reacting to the discovery of a large tree that fell on a property, we had contacted a local tree removal company who promised to get to our needs that night, followed by the next morning, then later in the afternoon.

    While we were waiting for that to happen, we had called VI Tree Services who told us that they could do the work that day.

    As the day progressed, VI Tree Services called and asked if the work was done and that they had crews and cranes in the area and that the work could be done in about an hour.

    We accepted their offer. However, as the day turned into night, their crew and crane showed up in the dark. The crane operator complained that he was not comfortable that his crane would do the work. It was also very dark and the truck had no exterior work lights making the site dangerous to work.

    I informed the supervisor that the job could not be completed. I was told that they would be back in the following morning.

    They came back with a different crew, and a larger crane truck.

    I received a Hugh bill for several hours worth of work. I was told after the job that the bill would be high due to extra payroll costs. I was told that we are responsible for all costs, failed work or otherwise because it was hourly. Yet, we were charged a management fee. A fee I thought would be for professional management and understanding of the work that needs to be done.

    We are disputing some of those charges.

    Unfortunately, there are other trees that we want to take down, but we will not deal with this company ever again.

    Update: We worked with VI Tree Services through the dispute process where we amicably resolved the problem that caused us to question the higher than expected charge. We have added two stars for the work that was done by their crew the following day - which we found professional and expedient.

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Questions & Answers

What is the phone number for VI Tree Service?

The phone number for VI Tree Service is (844) 884-8733.


Where is VI Tree Service located?

VI Tree Service is located at 1495 Wilson Rd, Nanaimo, BC V9R 6R3, Canada


What is the internet address for VI Tree Service?

The website (URL) for VI Tree Service is: https://vitree.ca/


What days are VI Tree Service open?

VI Tree Service is open:
Monday:Open 24 hours
Tuesday:Open 24 hours
Wednesday:Open 24 hours
Thursday:Open 24 hours
Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours

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