DirectBuy Furnace Ltd.

Terry and his team were great. They installed a new heat pump and air handler for us. They were very professional, did beautiful looking work and cleaned up thoroughly when they were done. We have always had great service from DirectBuy. We will continue to use them for any HVAC or water heating work.

The project (High efficiency furnace, Heat Pump, Clean Effects filter, and total house duct system replacement )went flawlessly from start to finish, right from initial contact onwards I was super happy with this experience. Everything was delivered exactly as described and the customer service on site with the guys installing was superior. Lots of communication and flexibility. Plus a very good quality project that I am sure I will enjoy for years. Price was also competitive and warranty exceeded competitors. Absolutely no room for improvement that I can see. Great job!!!

I had changed my furnace and hot water heater and added a heat exchanger. Excellent job from start to finish. Stan the manager was straight forward and a pleasure to deal with and so was Terry's installation team.

Jenny and Louie were awesome. Jenny was so accommodating and quick with all the info I needed so that I could make an informed decision. Louie did a great job of uninstalling the old water tank and installing the new one. His work is without a single flaw. They also saved me some money. I would highly recommend this company without a single reservation. When they found out that my tank blew the day before, they bent over backwards to get here the day I called them. Great customer service and craftmanship. If I could give them more than 5 stars I would.

My cousin recommended this company, and he was absolutely 100% right, excellent work, excellent knowledge of the products, excellent customer service right from my first phone call to the completion of the job. Stan came to my place, sat down with me and listened to what I needed for my health, set up a package that would be ideal for my home and my health, helped set up financing and the customer service just kept coming! The crew was very friendly, very respectful and worked hard all day! Thank you for all your efforts and hard work! Truly appreciated!