Access & Assessment Centre

I had been to many counsellors, but felt like no one had the right tools to help me because my condition (OCD) requires specific treatment. This place was a good first step. It's probably underfunded and understaffed, so don't expect luxury treatment here, but it was OK to me. I finally got a professional diagnosis and was put on meds immediately which, at the very least, eased the worst of the symptoms. I went to Outpatient Psychiatry for the next few years and am now finally off my meds!

I say this place fulfills a much-needed purpose (it fast-tracks you to seeing a psychiatrist) but it is bare-bones. I got meds but I didn't get actual therapy, so I had to go someplace else for that. I was a UBC student at the time and they had an OCD program at UBC run by doctorate students at sliding-scale prices, so I took advantage of that. I would suggest anyone reading here to check out UBC Psychology and see if they're running any low-cost programs.

Get the help you need. You deserve it!

Surprised to see so many negative reviews.

I first called the AAC to see if I could book an appointment by phone and while they said I could not they still started a file and took note of the fact that I called. Very polite and helpful.

When I came for a walk-in the front desk was very polite and welcoming. Admittedly my assessment took up a big part of my afternoon and evening but between speaking with the triage nurse and psych nurse I left feeling helped and satisfied with the service. Grateful that it is there.