Busy station connecting you to Rogers Arena, BC Place, Chinatown, Gastown, and Costco... The SkyTrain customer service and lost & found are located here on the Beatty St side.
Just one word: Excellent.
I'm taking off one star as it is very from from my house, and it can be a hassle to get there. Not in my favourite place either.
My Compass Card wasn't working, so I had to buy another ticket. Was told by a Canada Line staff that I needed to go to the office to sort things out.
I went there and walked in, and it didn't take long before I was getting help. I explained to them the situation, which they took action on immediately. Replaced my card and transferred all the passes, stored value, etc. with no charge. On top of that, they refunded me for the ticket I bought because my Compass wasn't working, and made that Stored Value.
Upon arrival at the Vancouver Airport, we purchased a Compass card as public transportation is excellent.
We put enough money into our cards to ensure ease of travel during the entire week we spent in the city.
Taking our luggage with us, we traveled by train.
The Compass card is for transportation by bus, water bus, train and sky rail... We arrived at the Olympic Village, walking towards Whole Foods with luggage and all to buy groceries / water because we had rented an apartment, costing less than staying at a hotel.
We visited many spots by bus and the use of the card is so very convenient.
For the most part all our traveled started or ended at the Olympic Village Station, which allows for North and South bound tracks.
We also traveled by bus, in fact on one rainy day we went from one side of the City to Victoria, returning on the bus coming back in the other direction... Another day when it was raining profusely, we took a bus and went to Waterfront to cross the bay by water bus.
Now that our vacation is over, we called Compass as there was still money in our account and they were very helpful in returning the money, asking us to also return the cards to obtain the $6 deposit.
The station is very well distributed and easy to follow directions, you can buy the metro card there or tickets per ride.
I lost my Compass Card today, so I called Compass Card and got Tabetha to help me, she's very easy to talk to.. She's very nice, polite and most importantly she's quick and she called me back to let me know everything is good to go! I love her! Five stars is not enough for her.. she's perfect! Thanks again for your help Tabetha! you are the best! ????????????????????????????????
Stadium-Chinatown Station is located at Vancouver, BC V6B 2L3, Canada