+ Add listing

Bark n' Fly Dog Daycare and Boarding

(6 Reviews)
5830 Old Vernon Rd, Kelowna, BC V1X 7V2, Canada

Report Incorrect Data Write a Review

Contacts

DETAILS: Store,
Address: 5830 Old Vernon Rd, Kelowna, BC V1X 7V2, Canada
Postal code: V1X 7V2
Phone: (250) 765-8100
Website: http://www.barknflyonline.com/
Opening hours (Edit)
Monday:6:30 AM – 6:30 PM
Tuesday:6:30 AM – 6:30 PM
Wednesday:6:30 AM – 6:30 PM
Thursday:6:30 AM – 6:30 PM
Friday:6:30 AM – 6:30 PM
Saturday:8:00 AM – 5:00 PM
Sunday:8:00 AM – 5:00 PM

Customer Ratings and Reviews

  • Natalie on Google

    (February 22, 2019, 9:23 pm)

    Bark n Fly has glowing reviews and great photos on their website. That, combined with a thorough questionnaire when bringing in a new dog and their staff's apparent willingness to answer questions and make accommodations for my dog, made me believe that they would take great care of him. Instead, they ignored the requests I made and they had agreed to follow. My dog's experience was very different than what they had me expect.

    For example, it was -15 today, and I asked how much time he would be spending outside, as he gets cold easily. The staff member at check in said not much, that they had a play area inside. When I asked how much time he spent inside vs outside at pick up, they said he came inside for 10 minutes during his 2.5 hour visit. Surprised, I asked about this, and was told that the dogs don't really play inside. (One of the reasons I chose Bark and Fly was that their website showed indoor and outdoor play areas.)

    Another example: I made it very clear that my dog hates to be picked up. I wrote this several times in the new dog application form (which I wonder if anyone read) and told the staff member during check that he should never be picked up. They had said making accommodation like this was not a problem, and that they would mark it in his file so all staff would know. When I came to pick him up, he was being carried.

    While this seems like a great daycare for many dogs, and I believe my experience was unusual based on other reviews and conversations with other patrons of Bark and Fly, I was very disappointed in our experience here.

    A (Very Long!) Update: Norm, the owner of Bark n Fly, and I spoke on the phone conversation regarding my dog’s experience. Norm watched the camera footage of my dog’s time at Bark n Fly and shared what he saw with me. This was quite reassuring, as while my dog did spend most of his visit outside, some of it was voluntary. After about an hour and a half, all the small dogs were brought inside, then after 15 minutes indoors, a door was opened between the indoor and outdoor play areas. It’s great to know that my dog had the option of coming inside during the last hour of his visit. I’m also told that, as the outdoor play area was in sunlight that morning, the temperature in that specific area was not as cold. Apparently their thermometer read -9 degrees.

    There were a couple discrepancies between the video footage and what I’d be told by a staff member upon pick up, the most interesting being why my dog was picked up. (The staff member told me they had lost his leash and he wasn’t coming inside; according to the video it was to avoid walking by another dog near feeding time.)

    From our conversation, it’s my understanding that the staff didn’t have time to thoroughly read the new dog application form, and that the staff member at drop off didn’t mark my requests on my dog’s file. My advice to new guests of Bark n Fly is to be extremely clear about what expectations you have regarding your dog’s care, and to ask that those requests be put on your dog’s file immediately. Norm has also said that he and his staff are going to improve communication, in order to prevent any similar experiences.

    I greatly appreciate the follow up, the willingness to discuss these issues, and the confirmation that none of these mistakes would be repeated should my dog return. The overall impression I got was that Norm truly cares for his canine guests, and wants the best for them. While I won’t personally be back, it is comforting to know that this is a quality business and that most humans and dogs who visit are well cared for and happy.

  • Mary Ann Gill on Google

    (January 28, 2019, 2:27 am)

    I really trust them and they are very good... my dog loves going here... highly recommend

  • Brandon & Nisa Prehofer on Google

    (January 12, 2019, 11:31 pm)

    Today was the first time we left our 10 month old silver lab there. She came home exhausted from play and so happy and content! We are very happy with Bark n fly! Definately will be back, this is a way better option then leaving your pup at home while you are at work or gone for the majority of the day. Dogs are monitored, separated by size, buddies up if they get along and there looked like there wasn't more then 5 or 6 dogs per section .. which is nice if your dog is shy. Great and very safe place ????

  • Mark Lisi on Google

    (December 12, 2018, 4:47 am)

    Beautiful acreage with large kennels and dog runs. They were doing pics with Santa for charity when we visited. The staff were super friendly

  • Tanner Yurick on Google

    (December 8, 2018, 8:58 pm)

    My German Shepherd Kingsley has been going to Bark n' Fly for the past 10 years. This place is her second home. This is the only daycare I trust with my precious girl for daycare, boarding and grooming. I am able to go to work with piece of mind that Kingsley is well taken care of because the staff and owner's Norm & Tasha are incredible. I would highly recommend Bark n' Fly. Only the best for Kingsley and Bark n' Fly is the best.

Write a Review

Photos of Bark n' Fly Dog Daycare and Boarding


Bark n' Fly Dog Daycare and Boarding On the Web

Bark n' Fly Dog Daycare and Boarding - Kelowna - (250) 765-8100

Bark n' Fly Dog Daycare and Boarding Kelowna postal code V1X 7V2. See 5 social pages including Facebook and Twitter and more for this business. Review on Cybo.


Bark n' Fly Dog Daycare & Boarding Kennel Kelowna BC

The Okanagan's newest, largest, cleanest and safest state of the art facility, Bark n' Fly offers a wide variety of services and is located on 5 acres of spacious countryside so your pet can run and be free.


Bark n` Fly Dog Daycare and Boarding - Hours & Reviews - 5830 ...

Read verified and trustworthy customer reviews for Bark n` Fly Dog Daycare and Boarding or write your own review. Contact Info. ... (250) 765-8100 :


Bark n' Fly Dog Daycare & Boarding Inc in Kelowna, BC

Reviews for Bark n' Fly Dog Daycare & Boarding Inc | Child & Day Care in in Kelowna, BC ... (250) 765-8100 5830 Old Vernon Rd Kelowna, BC V1X 7V2. www.barknflyonline ...


Bark n' Fly Dog Daycare & Boarding - Home | Facebook

Bark n' Fly Dog Daycare & Boarding - 5830 Old Vernon Road, Kelowna, British Columbia V1X 7V2 - Rated 4.9 based on 204 Reviews "Hands down when we travel...


Bark n' Fly Dog Daycare and Boarding in Kelowna, BC

Company description Bark n' Fly Dog Daycare and Boarding offers Pet Shops services in Central Okanagan I, BC area. To get more details you can call us on (250) 765-8100.


About | Bark N Fly Online

About Us Bark n' Fly Dog Daycare and Boarding is the Okanagan's newest, largest, cleanest and safest state of the art facility where your dog or cat can have the most fun ever! Bark n' Fly is conveniently located just 2 minutes from the Kelowna International Airport and is easily accessiblefrom Hwy 97 via Old Vernon Road.


Bark n' Fly Dog Daycare - KelownaNow

250-765-8100 Follow Us: Bark n' Fly Dog Daycare and Boarding the Okanagan's newest, largest, cleanest and safest state of the art facility where your dog or cat can have the most fun ever!


Bark 'N' Fly, Kelowna - First Aid "Fur" Pets - sites.google.com

Bark N' Fly Dog Daycare and Boarding Kelowna, BC 250.765.8100 general@barknflyonline.com. Paws to Play Day Centre for Dogs #103-5668-176A St. Cloverdale, BC 604-575-2995.


Bark n' Fly Dog Daycare - kelownanow.com

Visit KelownaNow to find attractions, accommodations, wineries, motels, hotels, retail, services and more. Links to websites, social media, maps and more.


Questions & Answers

What is the phone number for Bark n' Fly Dog Daycare and Boarding?

The phone number for Bark n' Fly Dog Daycare and Boarding is (250) 765-8100.


Where is Bark n' Fly Dog Daycare and Boarding located?

Bark n' Fly Dog Daycare and Boarding is located at 5830 Old Vernon Rd, Kelowna, BC V1X 7V2, Canada


What is the internet address for Bark n' Fly Dog Daycare and Boarding?

The website (URL) for Bark n' Fly Dog Daycare and Boarding is: http://www.barknflyonline.com/


What days are Bark n' Fly Dog Daycare and Boarding open?

Bark n' Fly Dog Daycare and Boarding is open:
Monday:6:30 AM – 6:30 PM
Tuesday:6:30 AM – 6:30 PM
Wednesday:6:30 AM – 6:30 PM
Thursday:6:30 AM – 6:30 PM
Friday:6:30 AM – 6:30 PM
Saturday:8:00 AM – 5:00 PM
Sunday:8:00 AM – 5:00 PM

Submit a review for Bark n' Fly Dog Daycare and Boarding

Your rating *
(100 Character minimum)

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Okanagan School of Natural Hoof Care

Related Searches

x
What's wrong with this review?
What's wrong with this content?