Southwood Veterinary Hospital

They go consistently above and beyond in their support of my fur babies!!!

After taking my dog to a different clinic in the city for almost 8 years, they were sold to one of the larger companies, and they lost the personal touch we loved so much.

So a referral brought us here - and even though I haven't gone inside or met them outside of the exchange of my dog outside the door (COVID restrictions) - I was so impressed with the attention to detail & customer service. The vet (Alissa) called before & after the exam, and was extremely thorough, and had great customer service. We are happy to now call Southwood our vet!

We called in to many different vets in and around the city for price estimates regarding a certain procedure, and Southwood was one of the only vets that not only gave us a full explanation of the procedure, but a clear and transparent breakdown of the costs. During our kitty’s appointments, Dr. Emily (as well as vet tech. Courtney) took the time to address everything she noticed and answered every single question we had without rushing. All options were always given to us without pressuring us to choose one over the other, and nothing was done to our kitty without our informed consent. Although you can find cheaper vet prices by driving an hour out of the city, we would rather come to this clinic because we know our kitty is getting the best care possible and we’re informed on our kitty’s health every step of the way.

Amazing staff! Everyone is very kind and welcoming. I never wait very long, and the appointment always goes quickly, but they always take the time to explain what my dog needs or tell me little tips for treats and food.

We followed Dr. Emily when moved her practice to Southwood, and our 2 cats and 1 dog are better for it! Dr. Emily, and the whole Southwood team, are so passionate about their patients - the care and love they exude is parallel to none.
We’ve had a few emergencies arise with our animals over the years, and during each of these occasions the Southwood team has walked us through our options, evaluated the cost/benefit analysis of each option, and offered suggestions with respect to each course of action. We have never felt pressured to pick the “right” choice, but in every situation have chosen what is best for our little fur family.
If you want the absolute best care for your pet, I cannot recommend Dr. Emily - or Southwood - enough!