CARSTAR Calgary Royal Oak

The people at this location are simply put, OUTSTANDING! Needless to say, after my car had been broken into, I was having a pretty lousy day. Valuable, as well as sentimental items had been stolen. My front passenger window had been smashed in and the window frame destroyed, and there was broken glass covering every square inch of the interior of my vehicle. Everyone, from the very first lady I spoke with, to Rebecca, to the manager, to the service techs (I'm sorry, I don't recall all of your names), ALL treated me with compassion and understanding, and they made the whole ordeal so much easier to bear. I can't thank them all enough! They all went above and beyond the regular call of duty to make my experience one that has left me, well... writing this review. I want anyone who reads this to know that if they are ever in a similar situation, this is definitely the place you want to come. Besides the incredible human factor, their work was sublime. My car has never looked so good! When I got it back, you'd never know how badly it had been damaged, and due to just the sheer amount of broken glass that had been strewn througout the entire vehicle and my beautiful leather interior, it required extensive cleaning and detailing. When I got into my car after picking it up, I was left almost in tears, they had done such a superb job! It was as pristine as the day I first drove it off the lot 7 years ago! Thank you so much Carstar Calgary - Royal Oak!! I am so very grateful to you all!
PLEASE NOTE: This review was intended to be for the Carstar Express - Macleod Trail SW location in Midnapore, at Macleod Trail and apprx. Bannister Road.

I would like to say Thank You to Cam and his team for the excellent repairs that they completed on our Expedition. When we picked up our truck we were extremely happy to see that they had detailed the interior, which was something that we didn’t expect. I will highly recommend Royal Oak Carstar to have your vehicle repairs completed. Many thanks once again to Cam and his friendly staff.

To meet and speak with Chris, a co owner, gave me the confidence to give him my car for work, a rear end collision. Cam looked after medic a great job. I'm very happy. I rarelyhave an accident but I will not forget where the are. Bob Dielschneider

The whole team at Carstar Royal Oak was supportive and understanding while keeping me informed of my vehicle repair status. My accident was a difficult situation for me, and it was so nice to have the repair process for my vehicle be so simple and easy to navigate. Thank you!