Enterprise Rent-A-Car

I rent cars at the Calgary airport four or five times a year, sometimes for several weeks. The experience with Enterprise is always excellent. Pleasant staff, very efficient both when picking up and when returning the car. I had a rock crack the windshield during one of my rentals and they charged me a reasonable price to fix it. I tried Budget the last time because they were significantly cheaper and I had a terrible experience: poor and slow service, car was older and not as clean as with Enterprise, and they charged me $2000 to repair a plastic part that is worth $100,

It was my first time experience renting a car with enterprise at the airport.
Check in experience was excellent and i was greeted with a warm welcome.
I am not sure what happened when i was returning the car. The lady didn’t talked much and said okay thank you.
I was like i had to ask her to make sure that there are no damages to the car and i am good to go.
I expected her to tell me, after checking the car which she didn’t.
I will surely return to enterprise if i need a rental vehicle. But i will like them to escalate this issue with the return department.

Renting a car at Calgary airport is easy and well organized. You have to cross the street. Lines were short late in the evening when we arrived. Check in was a breeze. We declined additional insurance. Car was easy to find and we wanted to report some dents- the staff saw us and came to assist. I found them to be the most economical and their service was on point.

I just want to thank you all for one of the best car rental experiences we have ever had! Everyone was great! My son loves the Jeep. We just used Hertz on the last trip and it was horrible. Looks like enterprise will be our rental car choice going forward ??

Mark & Family
Very Happy Customers

I went to Calgary for 10 days and rented a car from Enterprise. The guy at the front desk was awesome, so the rep who showed us the car. I always bought the damage waiver so that went smooth. Besides that we booked a corolla/civic car type, we got the ugliest car in the world (reliable and fuel efficient though- or we could pick any other car in the parking lot for just 15$/day extra - there was some nice trucks there). The car was nice, because it was a 2018, BUT! As I see in other reviews, here is my problem. Guys! You live in Calgary area. You should expect people taking the cars to Banff and Lake Louise and Abraham Lake, why not Jasper. I may have some experience with handling cars in bad conditions, but please! please! equip the cars with WINTER tires! It's dangerous for drivers, passengers and other traffic participants. My tires were some all season-ish and i was sliding all over the place on snowy and icy roads with the traction control ON most of the time (even on 1-2 cm of snow). Other than that, on clean roads the car handles beautiful.