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Empire Collision Downtown

(5 Reviews)
11208 119 St NW, Edmonton, AB T5G 2X3, Canada

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DETAILS: Car repair, Store,
Address: 11208 119 St NW, Edmonton, AB T5G 2X3, Canada
Postal code: T5G 2X3
Phone: (780) 425-9290
Website: http://www.empirecollision.com/
Opening hours (Edit)
Monday:8:00 AM – 5:00 PM
Tuesday:8:00 AM – 5:00 PM
Wednesday:8:00 AM – 5:00 PM
Thursday:8:00 AM – 5:00 PM
Friday:8:00 AM – 5:00 PM
Saturday:9:00 AM – 12:00 PM

Customer Ratings and Reviews

  • Artur Karlov on Google

    (June 16, 2019, 2:31 am)

    Dealing with Empire Collision Downtown was a very pleasant experience, start to finish. First, their quote was considerably lower than other locations I contacted. The work they did on my vehicle is incredible - there is no way of telling that there ever was damage. Colour blending and small details like the clear plastic film on the parts that were replaced - everything was addressed. They also gave me solid advice on how to proceed with the insurance stuff. This was my first time having to deal with the insurances and auto body shops, and even though the fault was 100% not mine, it was still stressful. The advice I got from Empire was solid, and because of it and their quality craftsmanship, the whole experience was a lot better than it could have been otherwise. I obviously don't want to ever require their services in the future (car accidents are not fun, trust me), but if I ever do need auto body work done, I know I will be working with Empire Collision, and I recommend you do the same.

  • Joyel Hidber on Google

    (April 5, 2019, 5:00 pm)

    We are so very pleased with our experience at Empire Collision. The bodywork was done with excellence and Mark and Donna were communicative and helpful every step of the way. They bent over backwards to accommodate us. We highly recommend Empire Collision.

  • Stace S. on Google

    (April 4, 2019, 6:45 pm)

    Summary: Empire collision was professional, hassle-free, and great at communicating the process and timeline. Every person I dealt with (Mike, Mark and Donna) were pleasant and gave me their full attention with no rush during any questions or comments. Definitely a business that goes above and beyond to make it a painless experience for the customer.

    Details: I chose this place based on the reviews and close location to my home. When I got there 10 minutes before close, both Mike and Mark stayed well after hours to complete the quote, along with giving extra time to explain everything. They ordered the parts when insurance approved and had me drop off when they were in so my car was there for 5 business days. Donna up front was very courteous and did all the paper work and car rental booking for me. Mike walked me through everything and spent time at pick up making sure I knew about everything and had no concerns. Mike was great from start to finish. Lastly, since this was front end damage and my front light needed to be replaced I asked if they could possibly put the bulb in for me when everything was apart. Apparently I was given the wrong bulb at CT and the connection was broken in the light. Without bothering me with a phone call or charging for the service, they borrowed some parts, fixed the connection and replaced the bulb. With already having exceptional service, this was beyond any expectations.

    Glowing recommendation based on my experience.

  • Aden Ali on Google

    (March 26, 2019, 7:54 am)

    If you need a quick and professional service by a great and dedicated team, Empire Collision downtown Edmonton is the "go to place". I was dealing with Donna and Bill and I am very satisfied with the work they have done for me. Very humble and customer oriented team indeed. They were in contact with me everyday through the repair and insurance process and updated me all the time. If you ever need auto service, I recommend you pay this location a visit.

  • Malorie Schwenk on Google

    (February 12, 2019, 2:33 am)

    No one likes having to get their vehicle fixed, however Empire Downtown made the entire process stress free. From the moment I walked in to get an estimate the staff were friendly, and welcoming. They walked me through everything that would need to be repaired. They went out of their way to find cheaper parts and booked me in quickly. They completed the repairs faster than expected. I can honestly say Empire Downtown is an excellent company!

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Questions & Answers

What is the phone number for Empire Collision Downtown?

The phone number for Empire Collision Downtown is (780) 425-9290.

Where is Empire Collision Downtown located?

Empire Collision Downtown is located at 11208 119 St NW, Edmonton, AB T5G 2X3, Canada

What is the internet address for Empire Collision Downtown?

The website (URL) for Empire Collision Downtown is: http://www.empirecollision.com/

What days are Empire Collision Downtown open?

Empire Collision Downtown is open:
Monday:8:00 AM – 5:00 PM
Tuesday:8:00 AM – 5:00 PM
Wednesday:8:00 AM – 5:00 PM
Thursday:8:00 AM – 5:00 PM
Friday:8:00 AM – 5:00 PM
Saturday:9:00 AM – 12:00 PM

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