Gemco Fireplaces & Wholesale Heating Products Ltd

• Danny Bigioni on Google
  
  
  (February 27, 2019, 11:25 pm)

  Fireplace is beautiful and the service was great. Thanks Joel.

• Jeff on Google
  
  
  (February 23, 2019, 12:22 am)

  Very nice store, lots of Fireplaces to see and good deals .

• S on Google
  
  
  (November 24, 2018, 9:48 pm)

  Be careful with this place. Two of the counter guys (AJ & Joel) are great. The third doesn't seem to know what he's doing and feels like a fill in. Checked prices online after leaving and prices here were 60% higher. 25% restocking fee so only would have saved roughly $10 out of the $30 by taking the items back. Ate it this trip but I'll shop around more next time.

• Len Wiens on Google
  
  
  (August 8, 2018, 8:53 pm)

  Our Napoleon fireplace refused to stay on so I gave Gemco a call and Joel organized a technician to investigate. Guy was the technician and after performing a number of tests concluded that the air intake must be blocked because the intake grate was missing and we have large number of squirrels in our area. After removing the outside vent and looking into the pipe it was jam packed with pine cones. The only option was to remove part of the drywall above the fireplace and replace the vent and chimney piping. Guy did the job with professional precision and in a timely fashion. The work areas were thoroughly cleaned after the job was completed. He also has a great sense of humor. The fireplace now works as intended and my wife is happy that she can again sit downstairs during the winter with the fireplace giving her plenty of warmth. I highly recommend Gemco for any or your fireplace needs.

• Lavonne Hailes on Google
  
  
  (July 23, 2018, 6:01 pm)

  The service technician, Clinton, has just left our place after servicing a fireplace that we believed had not been touched since it was installed over 20 years ago. This young man was articulate and honest. He was especially able to explain how to work the fireplace and to restart the pilot light (this is all new to us as homeowners).
  Clint replaced a thermopile, repainted the inside of the firebox and gave us new ornamental pieces that will flicker with the log flames. He explained what couldn't be cleaned (considering the age and lack of previous service, there was only one spot on the glass that was a permanent blemish). And he was thoroughly neat! Clint arrived with ALL the tools he needed and a tarp. Amazing service!!
  We may not be having the fireplace serviced as often as recommended but when we do, we will definitely call Gemco Fireplaces back and hope that Clint will still be with this company. We WILL be referring others to Gemco and specifically, Clinton.
  Well done. And thank you!
  Bob and Lavonne

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