Edmonton West Animal Hospital & Spay/Neuter Centre

Fantastic staff and great price! They are super knowledgable and friendly. My cats favorite veterinary clinic as well! If you love your pet bring it here!

When we lost our beloved 14 year old dog suddenly and had him cremated in early December, we paid and trusted the clinic to have a paw print made for us so we could make our daughter a necklace with his print.

We received his ashes a few weeks after the euthanasia and were told the print was inside the bag. It wasn’t there. We called the clinic and the person who answered told us it takes about 6-8 weeks for the print. So we waited. When we called after this timeline, we were told that the print should’ve been with the ashes and told by the staff member they would look for it.

My husband has called several times and every time has been told someone would call him back. They haven’t. Five months later, we still haven’t resolved the issue. We are truly heartbroken about the whole ordeal, but have accepted that we will never have the paw print. We requested to have the $50 back that we paid to have this print completed and the clinic has not followed through.

This ordeal has made a stressful loss that much more stressful.

Update: We appreciate the staff from the clinic following up with us after this review & handling our concerns in a kind, professional manner. Although we had some concerns following our dog’s passing, his vet and the staff were completely transparent, provided us with sound professional advice and treated our sweet boy with great compassion.

I totally disagree with the person in the last review. I found them really affordable and the staff was extremely friendly and caring. I brought my dog here for an exam and she needed medications for an ear infection, I spent less than $200, compared to a different clinic that was going to charge me double that price. The veterinarian was super knowledgeable and took his time to examine my dog. I would highly recommend this clinic and will continue to bring all of my animals here.

Wonderful place to take your pets. Our pup Autumn goes here, and because of her anxiety it can be a little difficult to keep her calm. On her very first visit EVERYONE working here made an effort to show her she didn't need to be scared (even though she was still shy by the end.) The vet took his time to make sure she was as calm as possible before starting the checkup which was so appreciated!
Every check up afterward has been just as wonderful and they treat the people just as well as the pets.

Took my cat for the dental cleaning the other day. The whole process was very smooth. Before surgery I was well explained on all possible charges and procedures. It took them about 2 hours to let me know my cat was ready for pick up. At dismissal, the vet cared enough to show me before and after pictures and answer all my questions with patience and respect. Also, without me asking, they trimmed my my cat's nails. In terms of pricing. this place has very reasonable and affordable prices. Unlike other clinics, this place puts animal's health as their priority. This place will be my go to vet from now on.