| Category: | Car repair, |
|---|---|
| Address: | 5121 Gateway Blvd NW, Edmonton, AB T6H 5W5, Canada |
| Postal code: | T6H 5W5 |
| Phone: | (780) 900-3416 |
| Website: | https://www.kochfordlincoln.com/pages/schedule-service-online |
| Monday: | 7:00 AM – 6:00 PM |
|---|---|
| Tuesday: | 7:00 AM – 6:00 PM |
| Wednesday: | 7:00 AM – 6:00 PM |
| Thursday: | 7:00 AM – 6:00 PM |
| Friday: | 7:00 AM – 6:00 PM |
| Saturday: | 8:00 AM – 3:00 PM |
| Sunday: | Closed |
Amazing service and Coordinator. Way better than Waterloo ford Lincoln.
So writing a review again after receiving a call back from the Assistant Service Manager of Koch Ford. It was good to hear from a company who takes Google reviews very seriously.
Pointers from the call :
He had apologized for this experience and had asked to visit again to make things right. I would have to give that a thought as the last 2 experiences have not been the best with tire change.
Hidden cost could be any thing from Tier bags to oil products for oil change , etc.. If this is a recurring cost with any service then i suggested that, it should be added in the main cost rather than being as other charges.
I would be giving Koch Ford just to see if there has been any changes as he had mentioned. until then i shall stick on to my original review.
I am giving the feedback call a good rating as that needs some recognition for sure. Blair thank you for your call.
Erin Carson
Thank you for your wonderful service and attention to what I needed.
Beyond happy with your knowledge of products offered!
F150! Limited owner.